FAQs

FAQs

How can I place an order?

Simply browse our products, add your favorite items to the cart, and proceed to secure checkout.

Which payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment methods. Cash on Delivery may be available for selected locations.

How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email.

How long does delivery take?

Most orders are delivered within 2–8 business days, depending on your location.

Can I return my order?

Currently, we do not offer returns. If you receive a damaged, defective, or incorrect product, you can request a replacement within 2 days of delivery.

Do you offer refunds?

Refunds are only provided in exceptional circumstances where a replacement is not possible and the request has been approved by our support team.

How do I request a replacement?

Contact us within 2 days of receiving your order and share your Order ID along with clear photos or an unboxing video. Our team will assist you promptly.

How can I contact Trendy Kiids?

You can reach our customer support through our Contact Us page or connect with us directly on WhatsApp for quick assistance.

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